Accounting Trends To Watch in 2021January 5, 2021
You made it to 2021 – congrats! With the start of tax season, it’s important to keep an eye on some trends the new year will bring. Read on to see what key changes are coming soon, and what you can do to stay on top of the latest accounting trends:
Automation has been on the horizon for some time, but it is important to watch out for how automation will impact routine functions to make room for advisory roles. This can clear up time and space for firms to add more advisory services, while more and more compliance services become automated. This will lead to better client interactions and long lasting relationships, with you as your client’s most trusted advisor.
As your need for more advisory roles grows, implementing a CRM will help your business development prosper. A CRM like ABLE makes nurturing your most important clients, referral opportunities and prospect seamless.
Working remotely is not a new idea by any means, but it is becoming something to be expected during the hiring process. The COVID-19 pandemic forced businesses to expand their work from home policies, making it easier and more accessible for employees to work in a flexible environment. Broadening hiring qualifications to allow future employees to work remotely will give your firm an advantage over your competitors. In addition, cloud accounting is emerging, making remote work possible and not a nuisance.
Clients now want a smooth, easy, enjoyable experience. Managing their expectations can help improve the process. One way you can do this is by outlining the client’s journey to see where gaps in communication lie.
Another way is to ask for your client’s feedback. This simple yet effective gesture shows your clients your firm cares about their experience. Show your clients that you are looking to continuously improve. In the end, your firm will see better end results that drive business forward.
Now that you are updated with the current accounting trends, is your firm ready to implement a CRM? Learn more about ABLE today. Click here to schedule a free, no-obligations demo.